Human-in-the-Loop
A control model where an agent workflow pauses for human approval, review or decision at a critical step. It can serve as an authority boundary for high-impact booking, payment or cancellation actions.
Why it matters
Agentic commerce combines model reasoning with deterministic transaction systems. Tool access, commerce state, payment authorization and user intent are not the same thing; each layer needs explicit boundaries and an authority model.
What does it look like in practice?
A travel agent may use MCP or provider APIs for capabilities, prepare checkout through a commerce contract such as UCP/ACP, and involve separate authorization/payment layers such as AP2, MPP or x402. These protocols do not solve the same problem.
Implementation questions
- Which capabilities can the agent access?
- What action and amount did the user explicitly authorize?
- Is transaction state held in a deterministic system independent of the model?
- Where are audit trails and human-approval checkpoints?
Common mistakes
- Treating an LLM decision as payment authorization
- Equating tool access with purchase authority
- Treating protocol names as one interchangeable agentic-commerce standard
Where does it appear in the travel stack?
Human-in-the-Loop commonly appears across agentic layers. Its implementation should make source-of-truth, identity, freshness and transaction-ownership boundaries explicit.
Related terms
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