Conversion Tracking

Why it matters

Measurement terms are unreliable without explicit numerator, denominator, attribution window and booking-lifecycle definitions. The same 'conversion rate' can mean search-to-booking, click-to-booking or stayed-booking across teams. KPI contracts should be explicit from event collection through financial reconciliation.

What does it look like in practice?

A 3% conversion rate is only meaningful if the denominator and booking lifecycle state are explicit. Metric contracts belong together with event and reconciliation rules.

Implementation questions

• What are the numerator and denominator?
• What is the attribution window?
• How are cancellations and modifications applied?
• Is the metric reconciled with commercial reports?

Common mistakes

• Omitting numerator/denominator
• Treating recent gross bookings as matured revenue
• Hiding attribution-window rules

Where does it appear in the travel stack?

Conversion Tracking commonly appears across measurement, transaction layers. Its implementation should make source-of-truth, identity, freshness and transaction-ownership boundaries explicit.

Related terms